Returns & Exchanges

At Litehouse, we want you to be completely satisfied with your home decor and lighting purchases. If a product doesn't perfectly fit your space, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware and instruction manuals are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it securely to your box, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our warehouse team inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.